Support Center

Frequently Asked.

Everything you need to know about the platform.

Q. Is Joblix completely free?

Yes, you can build your resume and export basic formats entirely for free. We also offer a Pro plan for advanced AI generation and premium layouts.

Q. Do templates pass ATS scanners?

Absolutely. Regardless of the visual style, the underlying document structure is rigorously tested against all major modern Applicant Tracking Systems (Workday, Greenhouse, Lever).

Q. Can I cancel my Pro subscription anytime?

Yes. Simply head to the Account page to cancel. You will retain Pro access until the end of your billing cycle.

Q. Are my details secure?

We utilize Clerk for robust authentication and enterprise-grade encryption for all database records. Your professional history belongs to you alone.